Privacy Policy - Hearth Garage Doors
01Introduction
Hearth Garage Doors operates hearthgaragedoors.com and handles your information responsibly.
This Privacy Policy - a document that discloses what personal data a website collects, how it is used, who it is shared with, and how users can exercise their rights - applies to every visitor who uses our website. Hearth Garage Doors is located at 963 S Orchard St Ste 101, Boise, ID 83705. We serve homeowners and businesses across the greater Boise, Idaho area. Reading this policy takes about three minutes. We wrote it in plain English on purpose.
02Information We Collect
We only collect information you give us or that your browser shares automatically.
Personal data collection - the process by which a website gathers user-identifiable information - happens two ways on this site.
First, through contact forms and quote requests. When you submit a form, we receive your name, phone number, email address, and any message you include.
Second, through standard website analytics. When you visit any page, your browser shares basic technical data: IP address, browser type, device type, and which pages you viewed. We use this to understand how the site performs - not to identify you personally.
We do not collect payment card numbers, Social Security numbers, or sensitive personal information beyond what you type into a form.
03How We Use Your Information
We use your contact details to respond to your service inquiry.
Here is exactly what happens when you submit a form on hearthgaragedoors.com. We read your message. Someone from our team contacts you about garage door service in Boise or wherever you are located in our service area. Your name and contact details are stored so we can follow up if needed.
We also use aggregated, anonymous usage data to improve the website - things like which pages load slowly or which service pages get the most visits. We do not sell your personal information. We do not rent it. We do not share it with marketers.
04Cookies and Tracking Technologies
Cookies are small text files your browser stores - we use them only for analytics and basic site function.
Cookies (web) - small text files stored in a user's browser that track session behavior, preferences, or traffic sources - are placed on your device when you visit our site. We use cookies to understand traffic patterns and improve page performance.
You can disable cookies in your browser settings at any time. Disabling them will not prevent you from viewing the site or submitting a contact form. It will reduce our ability to measure how the site is being used.
05Third-Party Services
Some tools we use may collect data under their own privacy policies.
Third-party services - external platforms integrated into a website that may independently collect user data - include analytics and advertising tools. Google services such as Google Analytics or Google Ads may be active on this site. Each of those platforms has its own privacy terms.
We do not control what third-party platforms do with data they collect independently. You can review Google's privacy policy at google.com/policies/privacy. If you have questions about which specific tools are active on this site, email us at info@hearthgaragedoors.com.
06Your Rights and Choices
You have the right to access, correct, or request deletion of your personal data.
User rights (data) - the legal entitlements a person has regarding their personal information - include the right to know what we hold, the right to correct it, and the right to ask us to delete it.
To exercise any of these rights, email info@hearthgaragedoors.com. State your name, your request, and how you would like us to respond. We will confirm receipt and act on reasonable requests promptly. You may opt out of any email follow-up from us at any time - just say so in your reply.
07Data Retention
We hold contact form submissions only as long as needed to complete your service inquiry.
Data retention - the period for which a business holds collected personal information before deleting or anonymizing it - is not set to a fixed calendar date for every submission. In general, we retain contact records for as long as an active service relationship exists or as required by applicable law. Analytics data follows the retention settings of the tools we use. You may request deletion of your record at any time by emailing info@hearthgaragedoors.com.
08Children's Privacy
This website is not directed at children under 13.
We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information through our site, contact us at info@hearthgaragedoors.com and we will remove it promptly.
09Changes to This Policy
We update this policy when our data practices change.
When updates occur, we revise the effective date at the top of this page. Continued use of hearthgaragedoors.com after a policy update means you accept the revised terms. We encourage you to review this page periodically.
10Contact Us About Privacy
Send privacy questions directly to our team - we respond to every inquiry.
Governing law for this policy is the State of Idaho - the legal jurisdiction under which this policy is interpreted and enforced.
For any question about this policy or your personal data, contact Hearth Garage Doors:
- Email: info@hearthgaragedoors.com
- Phone: 208-295-4245
- Mail: 963 S Orchard St Ste 101, Boise, ID 83705